Privacy
Policy

1. Information We Collect

When you register for an event or interact with our platform, we may collect the following information:

• Personal identifiers — your full name, email address, and phone/WhatsApp number provided during registration or contact forms.
• Payment information — transaction ID and order details processed securely through our payment gateway. We never store your card or banking details on our servers.
• Usage data — browser type, device, IP address, referring URL, and pages visited, collected automatically through standard web analytics.
• Communication data — messages or inquiries you send us via email or WhatsApp.

2. How We Use Your Information

We use the information we collect solely to deliver and improve our services:

• Process your event registration and confirm your booking.
• Send you event details, entry passes, and reminders via WhatsApp and email.
• Share post-event materials, photos, or updates where applicable.
• Notify you about upcoming programs and events that may interest you. You can opt out at any time.
• Analyse aggregate usage to improve our platform and event experiences.
• Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share data only with trusted service providers who help us operate our platform — including our payment gateway for ticket processing — all of whom are bound by confidentiality obligations and applicable data protection laws. We may also disclose information if required by law or to protect the rights, property, or safety of Taameer Artivists Foundation or its community.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Registration and payment records are kept for a minimum of five years to satisfy financial and legal obligations. You may request deletion of your personal data at any time (subject to these obligations) by contacting us.

5. Data Security

We implement industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted via SSL and processed through our PCI-DSS compliant payment gateway. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and understand how visitors interact with our content:

• Essential cookies — required for the site to function correctly.
• Analytics cookies — used to measure traffic and page performance.

You can disable cookies through your browser settings, though doing so may affect some site functionality.

7. Your Rights

You have the right to:

• Access the personal data we hold about you and receive a copy.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites such as Instagram, YouTube, or Facebook. We are not responsible for the privacy practices of those platforms and encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out: